Amazon Adds New Metrics to Help Measure Brand Awareness, Satisfaction
Amazon launched Brand Metrics in Beta in 2021, and this week it announced the availability of four key new metrics to help brands measure their performance on Amazon. The metrics are in graph form “to […]
View ArticleFormer Head of eBay Trust and Safety Worries about Deepfakes
Former head of eBay Trust and Safety Rob Chesnut said he got the same sinking feeling about deepfakes that he had when he saw his first phishing email when working for the online marketplace in […]
View ArticleSellers Worry over New Amazon Return Policy
Amazon announced a new return policy that has sellers worried over potential abuse by buyers, who can now request an instant replacement for their purchases. “If buyers receive an item that is damaged,...
View ArticleeBay Adds Workday Executive to Board of Directors
eBay added a new member to its Board of Directors. Zane Rowe will join the board effective February 16, 2024, bringing the board to ten directors. In Thursday’s press release, eBay described Rowe’s...
View ArticleeBay to Notify Sellers when Authenticators Find Discrepancies
In September, eBay rolled out a change to its Authenticity Guarantee program in the Handbags category, and this month, it will make the same change in the Streetwear category. eBay said Thursday that...
View ArticleeBay Ends Monthly Chats Where It Answered Questions
eBay didn’t show up for its regularly scheduled monthly chat session on Wednesday, February 14th, leaving sellers wondering what was going on. On Friday, it announced it will no longer host the monthly...
View ArticleeBay Added a New FedEx Shipping Option in December
eBay seller wastingtime101 noticed today that eBay added a new FedEx shipping option for sellers. In December, eBay added FedEx 2Day One Rate, which sellers can purchase through the eBay Shipping Label...
View ArticleRumors of an eBay NFT Scaleback and C-Suite Departure
This time last year, eBay was hiring to bolster its Web3 team to support its NFT marketplace in the UK called KnownOrigin, according to CoinDesk. One year later, KnownOrigin employees were part of...
View ArticleeBay Runs Listing Promo to Allay Fears of UK’s ‘Side-Hustle Tax’
eBay is running a free listing promotion to reassure casual sellers that they needn’t necessarily pay taxes to the UK’s tax agency. “We want to give you peace of mind that there’s no new ‘side […]
View ArticleLayoffs Hit Shipping Solution Auctane aka Stamps.com
Auctane laid off employees on Friday, though it would not confirm how many it laid off. The company offers shipping solutions to online merchants under numerous brands including Stamps.com,...
View ArticleeBay Makes It Easier for Sellers to Lower Their Prices
eBay is making it easier for sellers to run Markdown Sales and will offer “Sell it faster” recommendations. Store owners will now be able to seamlessly create markdown sale events directly from the...
View ArticleEtsy Touts Improved Search and Ads in Fourth Quarter 2023 Earnings
Etsy marketplace GMS (Gross Merchandise Sales) was $3.6 billion in the fourth quarter, down 1.4% year-over-year and up 142% on a four-year basis. Consolidated GMS (including its subsidiaries) was $4...
View ArticleeBay to Host 1-Day Auction of Rare Pokémon Collectibles
eBay will host a one-day auction of Pokémon-themed collectibles from three eBay sellers on February 27 to coincide with Pokémon Day. All 151 auctions will start the bidding at $1.51 in honor of the...
View ArticleEtsy to Launch a Loyalty Program for Buyers
Etsy is planning to launch a loyalty program to get people to think of Etsy more often when shopping. Etsy CEO Josh Silverman spilled the news during Wednesday’s earnings call with Wall Street...
View ArticleMonthly Fees May Be Coming to Etsy
Sellers fear Etsy is planning to introduce monthly subscription fees after they learned of a new survey the marketplace conducted last week. Some wondered if it would be similar to eBay monthly Store...
View ArticleIs USPS Overbilling for PM Flat Rate Boxes Isolated to One Shipper?
One of the Postal Service’s biggest fans says he’s encountering a big problem with Priority Mail Flat Rate packages. We don’t know the root cause of the problem, but if he’s experiencing the issue,...
View ArticleEtsy and Amazon to Host Spring Sales Events Funded by Sellers
Etsy and Amazon will be hosting spring sales to promote seasonal items. However, it’s up to sellers to fund discounts to buyers in the hopes that the marketplaces will feature their items during the...
View ArticleeBay for Business to Rebrand to ‘eBay for Sellers’
eBay aired its weekly podcast on Tuesday and revealed it is changing the name of the podcast from “eBay for Business” to “eBay for Sellers” to be more inclusive. It’s unclear if that will also […]
View ArticleeBay Buyers and Sellers Raise $162 Million for Charitable Causes in 2023
eBay buyers and sellers raised nearly $162 million in 2023 for nonprofits around the world through the eBay for Charity program. That’s nearly flat from 2022 when the program helped raise $163 million...
View ArticleAre Etsy Star Seller Badges for March a Bit Muddled?
An Etsy seller earned Star Seller status for March, according to his dashboard – but then he received emails informing him he had not earned Star Seller status, making him wonder if the emails were […]
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